Before signing up for a class, please take a look at our policies. Any student who registers for a class is assumed to have read these policies and agreed to them. We thank you in advance for your cooperation and understanding. If you have any questions about these policies, please don’t hesitate to contact us.
At Citizens Safety Academy, the safety of our students is our top priority. We categorically reserve the right to eject any student from any class at any time for violating safety protocols. In most cases, students will be given a warning with a thorough review of the safety rules. In egregious cases (such as pointing guns at people or firing in unauthorized areas), students will be ejected immediately. The decision to dismiss students from class is left to sole and non-negotiable discretion of the CSA instructors. Any student who registers for a class does so with this condition. Under no circumstances whatsoever will we ever allow our students’ safety to be compromised.
CSA usually welcomes students starting at age 14, as long as they are attentive and safe. But anyone under the age of 18 must be accompanied in class by an adult. Minors cannot legally sign our liability waiver, so a parent or guardian will need to sign on the minor’s behalf. We are also happy to design customized or private classes just for children (accompanied by parents or guardians), where we increase our student-teacher ratio, focus on basic safety fundamentals, and tailor our curriculum to situations children are most likely to encounter.
Student Cancellations & No-Shows
If you register for a class and then learn that you can no longer attend, please let us know at least a day before the class starts. Students who miss class with no advance notice will forfeit any monies paid for that class (no exceptions). All tuition payments (including deposits) are non-refundable for student cancellations and no-shows, regardless of notice. However, students who give proper notice of a cancellation can usually apply unused payments to a future offering of that same class (we can’t guarantee that, but we do our very best to accommodate whenever possible). Thanks in advance for your cooperation and understanding.
If a class is cancelled due to weather or another emergency, we will make every effort to inform class registrants as quickly as possible. Whenever CSA cancels a class, all registered students will receive a full refund (or students can opt instead to apply the tuition towards any CSA class offered within the next year). Please note that this is the only circumstance under which refunds are issued (see our refunds policy).
Payment options are provided on a per-class basis depending on the instructor and the class structure. Students will be advised of payment options when they register for class. Tennessee Handgun Carry Permit and Pepper Spray classes must be paid in full at registration. Other classes may allow students to reserve a seat with an initial deposit, with the balance due at least one day before the class begins. Unless CSA has to cancel a class, all tuition payments (including deposits) are non-refundable. For student cancellations, we can sometimes apply unused payments to a future offering of the same class, but only if students let us know at least a day in advance that they cannot attend the class. Even with notice, the accommodation is not guaranteed (see our cancellations policy). Thanks in advance for your cooperation and understanding.
If CSA has to cancel a class due to weather or another emergency, we will make every effort to inform class registrants in a timely manner, and a full refund will be issued (or students can opt instead to apply the tuition towards a future class).
At CSA, we pride ourselves on making good personal defense training available to as many people as possible, from all walks of life. However, under some circumstances, the law forbids people from having firearms. To ensure our own compliance with the law, our policy is that anyone forbidden by law to own or possess a firearm is also ineligible to register for our classes. Therefore, we cannot train anyone who…
- Has ever been convicted of a felony that has not been annulled or pardoned.
- Is under indictment in any court for a crime punishable by imprisonment for a term exceeding one year.
- Is a fugitive from justice.
- Uses or is addicted to any unlawful controlled substances.
- Has been adjudicated as a “mental defective” or has been committed to any psychiatric institution.
- Is a non-citizen residing in the United States illegally.
- Has been discharged from the military under dishonorable conditions.
- Has renounced United States citizenship.
- Is under a court-issued restraining order for harassing, stalking, or threatening an intimate partner or an intimate partner’s child.
- Has been convicted of domestic violence of any kind.
- Is a foreign national (unless you have written permission from the U.S. State Department to participate in firearms training).
We also may decline to train any person who for any reason is unable to handle a firearm safely (accommodations can be made for certain disabilities). If you have any questions about this policy or would like to find out if you’re eligible to sign up for a class, please contact us.